How much can you cheat?
by Julien Hagege For many entrepreneurs network effects sound like a distant promise of a $100 billion jackpot. In a crowded space with only a finite span of user attention, it is no surprise that most will fail and that some will try anything to succeed. Triangulate struggled whether to ‘play dirty’ and use ‘sleazy’ marketing tactics to boost user trials. Last week Path – a social media app - has been dragged through the mud when a hacker revealed that the app was uploading the user’s address book to Path’s servers, without his/her consent. It was indeed very tempting to snatch such data to generate leads and to foster growth, but at what cost? Today the consensus around private information appears clear: one should not gather private information without the user’s consent, or at least without making it public to the blogosphere (so that bloggers / twitters can denounce any abuse). Path, Carrier IQ and others played ‘dirty’ and paid a hefty price: losing customer’s trust. Path’s CEO ...