Product Market Fit in Health IT Training

By Dan Gebremedhin, M.D. Several studies have shown that when healthcare workers implement new forms of Health IT (Electronic Health Records and other systems) their productivity drops as they are learning to use these new systems. ( Click here to learn more about EHRs .) In attempting to solve this problem, our company has created a robust online training platform. The platform has proven effective in returning users to full productivity faster than the industry standard. Despite this evidence, customers have been reluctant to purchase access to the platform. In this blog entry, I’ll outline the evidence for the effectiveness of our product and begin to examine whether or not there is product market fit. The Research There have been a handful of studies that have looked at productivity drop with Health IT adoption. Bhangrava et al, found that providers uniformly dropped in full productivity by 25-33% for at least one month after EHR implementation. After 3 months out, internal m...